Technical consulting & support

Access Expert Knowledge

Gekko’s technical consulting and support options provide rapid problem-solving and professional care for superior results.

Gekko’s specialist technical consulting and support services are supported by their globally renowned expertise and knowledge in energy efficient gravity techniques.

Technical consulting offers all mining operations a deeper understanding of how gravity-based processes can be introduced or optimised for better mineral recoveries.

Technical support provides product know-how, operational and safety advice, professional maintenance support, and client-only access to Gekko’s online service centre.

Contact Gekko today for technical support or to arrange a technical consultation.

For detailed consultations or comprehensive technical support, Gekko’s Service Packages are recommended. 

Delivering successful installations  through speciality technical service packages.

Benefits

To find the best solution to a problem, draw on Gekko’s network of skilled staff and quality services that offer a broad and deep range of expertise.

Gekko technical consultants conduct accurate auditing of energy consumption and mining operations to clarify decision-making.

Save time and money by engaging Gekko to quickly identify why something isn’t working properly and how it can best be resolved.

Gekko technical specialists provide professional care and take extra steps to ensure that Gekko equipment is used properly and is running optimally.

Engage Gekko to review environmental impacts and provide better alternatives, e.g. environmentally friendly detoxification of cyanide.

Process survey testwork, analysed and monitored by Gekko technical consulting services, will ensure operations continue to be efficient and productive.

Technical Consulting

As the world’s leading authority in energy efficient gravity-based mining flowsheets, Gekko’s technical consulting service is in high demand.

Gekko’s technical consulting team review all factors that contribute to a mine’s efficiency or operational challenge. This includes gathering information about the ore, the site features, the constraints and the specific problem occurring. Gekko will then provide practical, cost-effective, energy efficient solutions that can be applied to improve mineral recoveries.

Not restricted to Gekko-specific solutions, Gekko apply their combined knowledge and technical skills to provide in-depth due diligence reports, as well as written reviews of specific survey testwork, flowsheet designs and plant operations. 

Contact Gekko today for more information about technical consulting. Find out more about Gekko’s technical service packages here.

Rapid problem-solving

Save time and money by engaging Gekko consultants to quickly identify why something isn’t working properly and how it can be resolved.

Accurate audits

Gekko technical consultants gather important knowledge about energy consumption and mining operations to clarify decision-making.

Monitoring operations

Process survey testwork, analysed by Gekko technical consulting services, will ensure operations are maintained as efficient.

Expert resources

To find the best solution to a problem, draw on Gekko’s network of staff and services that offer a broad and deep range of skills and knowledge.

Environmental savings

Engage Gekko to review environmental impacts and provide better alternatives, e.g. environmentally friendly detoxification of cyanide.

Size doesn't matter

The core concepts of efficient mining using gravity-based techniques apply to all plant sizes and throughputs, therefore Gekko consultations apply to all mine operations.

Technical Support

Gekko’s technical service provides purchasers of Gekko equipment with useful problem-solving information, operational advice, safety recommendations and maintenance support. 

Over 30 metallurgical specialists provide phone, email and online support for all Gekko solutions. Gekko’s interactive Client Centre provides useful help resources, common challenge solutions, handy online submission of support requests, and even ‘live-chat’ support depending on the service agreement.

Technical support staff will reduce downtime and increase efficiencies by recommending and correctly fitting new replacement spare parts. In some cases, training operations staff to use and maintain Gekko equipment correctly is also required.

For prompt after-sales technical support contact Gekko. Discover more about Gekko’s technical service packages here.

Low downtime

Technical support will keep Gekko equipment in great working order and operating optimally. 

Technical knowledge

Gekko staff have the expertise, hands-on experience and theoretical knowledge that contribute to delivering outstanding technical support.

Professional care

Gekko technical support specialists take extra steps to ensure that Gekko equipment is used properly and is running optimally. 

Future benefits

As Gekko develop better equipment designs, technical staff will keep clients informed of new innovations that may benefit their mining operations.

Reliable recommendations

Technical support will provide trouble-shooting advice and recommend the most appropriate spare parts when required.

Cost-effective equipement

For optimal running of equipment and peak recovery performance, purchasing equipment from Gekko is a smart return-on-investment.

Download Python Brochure

 

The brochure contains details on the following:

- Python Environomics

- Potential Mine Cost Savings

- Successful Python Installation Steps

- State of the Art Design

Thank you for your interest in the Gekko Python

Download OLGA Brochure

 

The brochure contains details on the following:

- Comparison OLGA to Assay results

- CSIRO Developed X-ray optic lens

- OLGA Features and Advantages

Thank you for your interest in the Gekko OLGA

Download OLGAeBook

 

This eBook will help you:

– Understand gold sampling methodologies

– Compare manual sampling against real-time sampling

– Guide you on the potential use of each 

Thank you for your interest in the Gekko OLGA

Download Carbon Scout Brochure

 

 This brochure contains information on:

– Economic gains from reducing soluble gold loss to tails

- Why an automated optimasation process increases profits

- The unique solution 

Thank you for your interest in the Gekko Carbon Scout

Download The InLine Spinner brochure

 

 This brochure contains information on:

– Applications 

- Theory of Operation 

- Features and Benefits 

Thank you for your interest in the Gekko InLine Spinner

Download The InLine Pressure Jig brochure

 

 This brochure contains information on:

- Background information IPJ

– Unique Design Characteristics 

- Theory of Operation 

- Features and Benefits 

Thank you for your interest in the Gekko InLine Pressure Jig!

Download The InLine Leach Reactor brochure

 

 This brochure contains information on:

- Product profile

- Technical Leadership

- Important Benefits

-  Installation base

Thank you for your interest in the Gekko InLine Leach Reactor

Download Unique Hardware brochure

 

 This brochure contains information on:

- InLine Leach Reactor

- G-rex Resin Column

- Gekko Electrowinning

- InLine Spinner

- InLine Pressure Jig

Thank you for your interest in the Gekko solutions

Download Gekko's Capability Statement

 

 This capability statement contains information on:

- Why Gekko

- Our People

- Key Gekko Partnerships

- Industry Recognition

- Modular Systems

- Product Range

- Consumables

- Services

- After Sales Support

Thank you for your interest in Gekko solutions

Download Modular Coal Plants brochure

 

 This brochure contains information on:

- Background information 

– Benefits

- Gekko Coal R&D

- IPJ Models

Thank you for your interest in the Gekko Python