After Sales Services

Ken Donaldson - Group Services Manager

Ken has over 20 years experience in Mineral Processing, with degrees in Metallurgy and Business Management. He has extensive operations management experience in site roles ranging from Metallurgist through to General Manager, and across gold, copper-gold, iron ore and mineral sands operations 

Excited to be working at Gekko, Ken's major challenges are;  "successfully establishing a service business to meet the continual needs of Gekko's customers and leveraging on my experience and knowledge in the mining sector to further develop Gekko's business".

 

Sandi Murphy - Spares and After Sales Team Leader

Sandi has varied work experience including experience in manufacturing, sales export, retail sales and management roles. Her education includes a Diploma in Project Management and adult learning for Small Business Management.


 

Rod Naber - Spares and After Sales Officer

Rod is Gekko System's Technical Support Officer.  Prior to joining Gekko, Rod worked for 23 years with a multinational manufacturer located in Ballarat, where his roles included;  technician in the product engineering and order processing department, technical enquires and customer support in the sales department.

"My goal at Gekko Systems is to provide the efficient supply of both spare parts and back-up service for our customers .  I am excited to be involved in the resources sector and Gekko Systems."



Shane Ilsley - Spares and After Sales Officer

Shane joined Gekko in August 2011 after being with Ford for approximately 16 years. He has held a variety of roles, including 11 years in manufacturing, warehousing and 5 years in customer service. During Shane's time at Ford he learnt the importance of building strong customer relationships, knowing your product and getting it right the first time,  which will give him a good grounding for his new role in our Services team.  

'I hope to use my skills here at Gekko Systems in building a bigger and better customer support base for spare parts and after sales services.'